Privacy Statement

The following Privacy Policy (hereinafter the “Policy”) governs the manner in which Virtuzone PJSC, and its bodies corporate and affiliates (collectively known as “Decision Management Consultants”) collect, use, maintain and disclose personal information and explains how you can access your own personal information.

This Policy applicable to personal information and aggregated information, we collect on this Virtuzone website https://www.dmcdubai.com (hereinafter the “Website”), which must be read in conjunction with the Website’s Terms of Use.

Where this Policy refers to “we”, “us” and “our” we mean Decision Management Consultants, and where this Policy refers to “you” and “your” we mean the user of the Website.

You undertake, including but not limited to, that viewing, using the Website, obtaining any goods or services from us you shall be deemed to agree to this Policy. Should you fail to comply to this Policy, then you must refrain using or accessing the Website.

1. Information Collection and Usage

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Therefore, we may gather two types of information about you:

(a) Personal information

Personal information including but not limited to, your name, address, phone number, email address, which may be collected from you when you voluntarily provide the same through the following, by the following methods, including but not limited to:

1. communicating with us through the Contact Us information provided on our Website or through the Customer Service Live Chat or via         telephone;

2. Interaction with us on our social media platforms (such as Facebook, Instagram, Twitter, LinkedIn) or Website;

3. Other sources such as third parties where it is reasonably necessary for our normal business practices to do so; and

(b) Aggregate information

 Whenever you interact with our website, we automatically receive and record information and data on our server logs from your browser or device, which may include your IP address, device identification “cookie” information, the type of browser and/or device you’re using to access our services, and the page or feature you requested. We may collect additional information from you in relation to promotions, and also any information you provide such as through Customer Service Live Chat.

2. Use of Information

We shall use the personal information it collects:

  1. To assist in providing the services requested by you;
  2.  Future marketing, promotional and publicity purposes, including to carry out direct marketing.
  3. For internal purposes, development and administration of our sites, data analytics.
  4. For ensuring that you are shown the information that is most relevant to you and your interests;
  5. To prevent and detect any misuse of, or fraudulent activities; and for any other use that you authorize.

3. Cookies and Tracking

This Website uses a “Cookies and Tracking” file that is transferred to your computer’s hard drive, which can identify details of your IP address, operating system (e.g. Microsoft Windows, Mac O/S, Linux), browser (e.g. Internet Explorer, Safari, Firefox, plus the version of the Browser), locale (to determine which country you are accessing the Website from), and other user information (e.g. your username).

We may use the information generated by cookies to:

  1.  track traffic patterns to and from the Website;
  2. Ensure any advertising is being shown to the most appropriate person; and enable you to enter the Website and use certain services and to visit registered user only areas of the Website.

4. Protecting your Personal Information

We recognize industry standards and practice appropriate administrative, technical and physical security safeguards to protect the personal information you provide on this Website against accidental, unlawful or unauthorized destruction, loss, alteration, access, unauthorized disclosure or use and other unlawful forms of processing. 

5. Updating Information

Your information shall be collected and managed for the purposes stated in this Privacy Policy. We shall take measures necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

We offer you the ability to correct or change the information collected at any time and as often as necessary, with the exception of certain data fields which are restricted data fields and shall be marked as such on your account – for example, your country of residence. 

10. Amendments

We reserve the right to change this Privacy Policy at any time and without providing you notice of such changes. You undertake that your continued use of the Website constitutes your acceptance of the modified Privacy Policy, and you agree that all previous versions of the Privacy Policy are superseded by the modified version.

11. Acceptance

By using Decision Management Consultants website, you signify your acceptance to this Policy.

12. How to Contact Us

If you have any questions or comments regarding our privacy practices, you may opt to contact us via https://www.dmcdubai.com/contact-us/